Led the technical implementation and customization of Microsoft Dynamics 365 Finance & Operations to support global supply chain, finance, and retail operations.
Created technical documentation and conducted knowledge transfer sessions to support post-deployment maintenance and user training.
Supported data migration, system upgrades, and performance tuning during the global rollout of D365 F&O across Emma’s operational regions.
Supported UAT (User Acceptance Testing) by preparing test scripts, coordinating test cycles, and validating results with end-users.
Delivered functional documentation, training materials, and user manuals to facilitate smooth adoption and post-go-live support.
Provided real-time support during the Go-Live
phase, addressing stock and procurement related issues.
Data migration on products and stocks
Efficiently managed defects in BOM versions
Configured the setup for the procurement & sourcing module.
SCM, Production Designed workflows for procurement and inventory. Supported SIT and UAT testing for SCM modules.
Production, Inventory Management Developed inventory workflows and integrated D365 with production systems using ODATA. Supported SIT, UAT, and Phase 1 Go-Live.
SCM, Service Management End-to-end involvement from requirement gathering to UAT.
SCM, Service Management End-to-end involvement from requirement gathering to UAT.
SCM, Production Delivered unified pricing solutions.
SCM, Production Full-cycle implementation from Analysis to Go-Live.
Production Implemented process manufacturing and BOM migration.
SCM, Production, Finance Oversaw the complete implementation process as the client-side project manager.
